Getting started

What Tenvara is, how to get an instance (hosted or self-hosted), and your first hour in the app.

1. 1 What Tenvara is One app for running an MSP: service desk, devices, monitoring, backup, Microsoft 365, security and more, with one agent and one login.
2. 2 Finding your way around The rail, the sidebar, the top bar, the command palette, keyboard shortcuts and the home page.
3. 3 Hosted onboarding Order a hosted Tenvara instance from www.tenvara.io, follow it from pending to live, and sign in for the first time.
4. 4 Installing self-hosted Run Tenvara on your own Linux server with Docker Compose: what you need, the settings file, first start, the first administrator, email, upgrades and backups.
5. 5 First steps Your first hour in Tenvara: secure your account, choose your modules, add a customer, invite your team, install the agent and open the portal.
6. 6 Signing in Signing in with a password or single sign-on, two-factor, recovery codes, forgotten passwords and why you might be asked to sign in again.
7. 7 The customer portal What your customers' contacts see in the portal: signing in with an emailed link, tickets, quotes, reports, help articles, chat and their profile.