Licences and billing

Keep licence counts, costs and customer billing in step with the distributors you buy from.

1. 1 Licences and billing overview What the licences area does, where to find it, and how sources, mapping, reconciliation and billing fit together.
2. 2 Connecting licence sources Add Pax8 or Microsoft Partner Center as a licence source, test it, sync it and read its sync history.
3. 3 Subscriptions and seat changes Use the Licences list and its views, read a subscription's side panel, change seats at the distributor and record licences by hand.
4. 4 Mapping companies and products Match each distributor company to a customer and each product to a catalogue item, confirm Tenvara's suggestions and add products to the catalogue.
5. 5 Sync and the change log What happens when a licence source syncs, how changes are dated, and how to read and filter the Licence changes log.
6. 6 Reconciling against Microsoft 365 Compare the seats you buy with what each customer's tenant has bought and assigned, find unused, orphaned and over-assigned licences, and reclaim seats from inactive users.
7. 7 Billing licences into contracts How mapped subscriptions become recurring lines on customer contracts, how seat changes are charged, approving changes before they bill, and seeing billed, cost and margin by customer.
8. 8 Unbilled seats and licence alerts The four licence alerts, when they are raised and cleared, how to turn them into tickets, and a routine for keeping licences and billing in step.