Monitoring and alerts

Device health, checks and thresholds by policy, maintenance windows and mutes, the alert list, and turning alerts into tickets and notifications.

1. 1 How monitoring works What the agent collects, how policies decide what each device checks and when it alerts, and where monitoring shows up in Tenvara.
2. 2 Device health Read the fleet Health page, a device's health, charts, checks and services, and find out why a device is monitored the way it is.
3. 3 Policies, checks and thresholds Create monitoring policies for customers, groups and devices, add service, process, ping, port, web and event log checks, and set alert thresholds.
4. 4 Maintenance windows and mutes Hold monitoring alerts back during patching nights and planned work, or mute one noisy rule on one device, without losing anything.
5. 5 Alerts Work the alert list across every source, read an alert with the chart around when it fired, and acknowledge, resolve or mute it.
6. 6 Alerts into tickets and notifications Use alert rules to decide which alerts open tickets, where they go and who gets them, and choose how critical alerts reach you.