Docs

Printing

Put printers on devices through the agent, find and manage drivers, choose each site's device for printer work, watch status, hold secure print jobs until release, set quotas and costs, and scan to email.

  1. 1 Printing overview How Tenvara puts printers on devices through the agent, holds and releases secure print jobs, what the Printers list shows and where printing turns up elsewhere in the app.
  2. 2 Adding printers and finding them on a network Add a printer by hand, scan a site's network from a device there or look for new printers on a schedule, and see what each printer can do.
  3. 3 Drivers and model mapping Let Tenvara find Windows drivers by itself, upload driver packages, use the drivers built into each operating system, and map printer models to drivers.
  4. 4 Deploying printers to devices Put a printer on a site, a whole customer, a device group, chosen devices, chosen people or an Entra group, set default printers, and follow each device's install.
  5. 5 Printer status, toner and alerts How Tenvara watches printers over SNMP, what the printer page shows, how to print a test page, and the alerts printers raise.
  6. 6 Troubleshooting printers What to check when a printer will not install, shows the wrong driver, is offline or shows no toner.
  7. 7 Secure print release Hold print jobs encrypted on each computer until the person releases them at the printer, from the portal, a phone, a release station or with a code on the printer.
  8. 8 Print quotas and costs Price mono and colour pages, count every job, set quotas that warn or stop printing, and report usage by person, department, printer and customer.
  9. 9 Mobile, guest and self-service printing Let people print from a phone or any device by uploading in the portal, give visitors a guest code to print, and let staff add the office printers to their own computers.
  10. 10 Scanning Let the office printers scan to email through a computer at the site, with scans to a person's own address delivered to them and shared addresses handled by scan profiles.
  11. 11 Driver sources and the device for printer work Where Tenvara looks for a Windows printer driver and in what order, what your server needs to reach, how to switch a source off, what a printer reports about itself, and how to choose the one device at each site that does the printer work.